Are you struggling with the cost of living crisis? There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. Bus pass renewals - Travel Devon Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. If you move address, update the details on your bus pass at least three weeks before the renewal date. No. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. What is the cause of the card not working? You won't need to renew your bus pass when it expires. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Advice for bus pass holders whose cards are about to expire If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. The form will ask for a new passport-sized photo, which will be printed on their new card. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. The passes will be sent out automatically but people should call the bus renewal hotline . However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Please note the Bus Pass system is separate to other Council systems and requires its own login information. 5 Other ways to apply. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. Readers ask: Where To Renew Bus Passes West Midlands? Higgins, Telford & Wrekin Councils Customer Services Manager, said. I have moved into Gloucestershire. passes that expire between January and March are in the process of being issued You will receive your pass by post within 5 working days. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. These cookies will be stored in your browser only with your consent. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. March 2023 renewals. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Do not include common words or names. Dont include personal or financial information like your National Insurance number or credit card details. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. This should include: -. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. You can apply for a replacement bus pass by filling in the lost bus pass application form. We also use third-party cookies that help us analyze and understand how you use this website. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. five years However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. new pass.. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. However, you may not be allowed to use your bus pass on night buses i.e. When to renew your bus pass | Oxfordshire County Council Passes that were automatically renewed should be received by 1st March 2023. If you have an older person's pass that expires in the next two months renew online with the following links: -. You may be eligible for financial support. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Lancashire: Can I use my bus pass on National Express Services? Applicants whose pass was issued due to a disability will continue to be automatically renewed. Hampshire County Council Concessionary Travel Scheme - General Terms What do I do about my concessionary bus pass? Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. Forgotten your Username? Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. This form can be completed and returned in the envelope provided with your form. I have applied for my new bus pass, what should I do with my current pass? By clicking Accept All, you consent to the use of ALL the cookies. Currently this is at age of 66. 1 Contents. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Blackburn with Darwen: Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Your older person's bus pass is valid for four years. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. Renewing, updating or cancelling a bus pass. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. gov.ie - Operational Guidelines: Free Travel Scheme "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Older person's bus pass | Leicestershire County Council Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. If you have not received your renewal form, please contact our information line on 0345 600 0659. No, concessionary bus passes are not accepted on the night Buses. For further information contact: The National Rail enquiries telephone number is 08457 484950. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. It does not store any personal data. There is no need to contact us until we get in touch with you. A 5 administration fee will be required for a replacement bus pass. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. If you do not receive your new pass please contact our information line on 0345 600 0659. You may need to provide proof of your new address. Auto-renewal for an older person's bus pass. Changes To Renewal Of Concessionary Bus Passes. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Older or disabled persons bus pass | Essex County Council What do I do about my concessionary bus pass? This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. All young disabled pass holders must provide a new photo if they wish to renew. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. *A. Our We will need to see evidence of your new address. You can make updates to the following details before your bus pass renews: your appearance. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. In London, you can use your card on buses but not on the Underground Train services. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Can I use my disability-related with a companion bus pass in other parts of England? We apologise for any inconvenience that this situation may have caused you. State pension claimants who apply directly through their local council should be aware. Daily fare: $2.00. This can be done online or at a participating library. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. My new bus pass will not work when I place it on the smart card reader on the bus. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. Your pass will be automatically renewed if you have used it within the last 13 months. This cookie is set by GDPR Cookie Consent plugin. You'll need your current pass in order to renew. If you dont provide us with evidence, your new pass will be delayed. It is being used by the person whose photograph and name appears on the pass. Can I use my OAP bus pass on trains? Please ensure that you keep us informed of any changes to your name or address. These cookies track visitors across websites and collect information to provide customized ads. You can apply for your renewal bus pass online. If you have not received either a letter or full pack call us straight away on 01452 426265. Major investment in boroughs schools continues! Our free email alerts will help keep you up to date with the things that matter to you. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. Two weeks before your current bus pass expires you should receive a new bus pass in the post. How long will my new bus pass be valid for? How did the American colonies actually win the war and gain their Independence from Britain? Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. current pass expires so pass holders dont need to do anything, just wait for a You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. This can be your email address or set to something memorable for you. Apply for or renew your bus pass. For Seniors, pricing is as follows: One-way fare: $1.00. The new pass is free. Completed renewal forms will be processed and new vouchers issued approx. Age-related travel pass - Norfolk County Council Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. This will be. You should allow 6 weeks for your application to be processed. Apply for your bus pass by visiting the GOV.UK website. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). You need to check the expiry date and apply to the council for a new one if you're is due to expire. All rights reserved. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. NoWcard: Renew The list of these services is on the GCC web site, under Transport. The cookies is used to store the user consent for the cookies in the category "Necessary". Your new pass will be valid for 2years. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. However, you may visit "Cookie Settings" to provide a controlled consent. Renewing a disabled persons bus pass | East Sussex County Council Renew an older person's bus pass | Oxfordshire County Council If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. 2 Are senior bus passes renewed automatically? Concessionary bus passes will no longer be renewed automatically. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. thurrock.gov.uk uses cookies to make the site simpler. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Apply for or renew your bus pass. Age-related passes will be valid for five years. These are mostly people who have held a bus pass since at least 2008 and will now be . If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. What do I do with a bus pass which is no longer needed? Can I use my English senior citizen bus pass in Scotland? Please still, Older Persons bus passes will normally be automatically renewed. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. for staff to amend your details and arrange for a renewal pass. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. You should continue to use your current pass, but then cut it up once your new pass arrives. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. In the unlikely event that your pass does not arrive, you should call 01452 426265. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. The county council will not reimburse you for any charges levied by medical specialists or advocates. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Analytical cookies are used to understand how visitors interact with the website. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. How long does it take to renew an older persons pass? However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. It is not valid in Wales* or Scotland. You can start using your new pass immediately, just like you would with a new debit or credit card. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Username Password Forgotten your Password? For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Update or cancel a card. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. What happened to the baby in Joy Luck Club? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. all that. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Disability-related passes can be valid for 1 - 5 years. Your bus pass will be renewed automatically. Please check with the county council in the area you plan to visit. I am an age-related bus pass holder and my current bus pass is due to expire soon. Renew an existing pass | Transport for Greater Manchester Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. 1 week before current vouchers expire. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. Will receive a renewal form, as evidence is required to obtain a new pass. If you have not received this letter, call us straightaway on 01452 426265. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Collecting an application form from your local library. There is no need to contact us until we get in touch with . Lee Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. Unemployed people. Can you renew your bus pass online? - Wisdom-Advices Age-related pass or vouchers. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. Renewing, updating or cancelling a bus pass - Thurrock You can apply for your renewal bus pass online. However, GCC has not been involved in this. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. Using your card. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. I currently have a disability-related bus pass with companion entitlement. It tells you about: Bus passes are issued for up to five years. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. How much longer should the Sun remain in its stable phase? Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. It is no longer. The cookie is used to store the user consent for the cookies in the category "Analytics". If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. For those people needing to apply for their renewal this too can now be done byApplying online. If your current bus pass is due to expire within the next month, this is an indication that we . If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Find out which bus company you wish to comment about on our bus operator contacts page. Alternatively, you can renew your pass online. This cookie is set by GDPR Cookie Consent plugin. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). The expiry date will normally be five years from your birthday. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. Pensioners to lose free bus pass due to state pension changes Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. These pages are for East Sussex bus pass holders. Bus Applicants can enter in their postcode online and will be given the contact details of their local council. Changes to personal details How to renew your London Freedom Pass - The Independent If you have any questions, you can call us to discuss your application on 0345 200 0388. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". Your browser does not allow scripting so some of the features of this page may not work. Have you moved? The way of applying may be different to the way you applied in Gloucestershire. Login to renew or manage your Bus Pass and to keep your details up to date. I have moved out of Gloucestershire. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires.
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