And finally Miles and More is a waste of a program, incredibly stingy with both miles and promotions. Please contact the provider of the flight in question. Seat reservations after booking You can still reserve a seat even after you have booked your flight. Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? Benefits. Lufthansa: This is the worst airline booking experience ever - See 39,264 traveler reviews, 7,915 candid photos, and great deals for Lufthansa, at Tripadvisor. Please note that a confirmed advance seat reservation does not constitute a legal entitlement to a particular seat, but only the category selected, e.g. Photo: Lufthansa, Lufthansa To Charge For Seat Selection On Economy Light Tickets. Update from a booking on Jan25 2022 - Long haul flight from SFO to BLR involving Air Canada and Lufthansa with 2 kids (2 and 9 years). The amendment fee is payable once per leg of the trip. To request the refund, you must call the Service Centre. Here you will find all information about the seat reservation fees in Economy Class. I do. Its been entirely left out that this only affects inter-European flights (not international/transatlantic flights). The First Class Lufthansa seating comprises eight seats in a 1-2-1 configuration. Lufthansa: how to cancel, rebook or get a refund on your flight Who cares to fly with these racists anymore? (adsbygoogle = window.adsbygoogle || []).push({}); Do you like to sit by the window, do you love your aisle seat or do you want more legroom during the flight? I do think its particularly noteworthy how Lufthansa describes this as of course (Selbstverstndlich in German), essentially suggesting that it would be ridiculous to have any other policy. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. I will avoid Lufthansa in the future as much as possible. Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. No. Nothing less, nothing more. Of course, you can choose the remaining seats free of charge as soon as check-in for the respective flight begins - usually 23 hours before departure. To the point of even threatening the Police. Our main flght attendant was funny ,seemed to enjoy his work and was professional. It is not possible to pre-select seats but in the past I have emailed Lufthansa and they have recorded a seat preference with my booking. Some of these are linked to specific airlines. I did that, no hassle, paid the fee and got a confirmation number and could seat my seat numbers on both I couldnt of course. That seemed odd since I had previously seen them on United. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. I flew Lufthansa r/t SEA to ATH, January 2022. Lufthansa seat reservations are not possible on this flight We are using cookies to give you the best experience on our website. Ski Helmet on Frontier Airline 7:23 pm. Photo: Vincenzo Pace | Simple Flying. After 1.25 hours of holding, it was explained to me that there was something amiss connecting my seats with the United reservation. The connecting flight on Lufthansa was OK but my pre flight experience with them informs my future choices. Or are they now making departing pax do passport controls work? One journey, countless possibilities: your upgrade to Business Class on in Agent at Lufthansa. Seat changes may be made due to operational reasons of the airline. This website uses the following additional cookies: (List the cookies that you are using on the website here.). To use our mobile site, please enable JavaScript. Lufthansa was able to book me a flight from Munich and even offered to pay the train fare. - I am looking into LH1153 on July 17th (748 PMI-FRA) and for C class, website says " Seat reservations are not possible on this flight." Is that a sign of overbooking? It will be introduced in 2024 on the newly delivered Airbus A350s as part of "Lufthansa Allegris," the airline's new long-haul product. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Review: EgyptAir Lounge Cairo Airport (CAI), Lufthansas Boeing 787 Business Class: Exactly As Expected. With other food airlines to choose from we will now avoid this airline. Wizz Air baggage allowance 5:52 pm. A month before my flight I called to get the best seats I could with $150 in upgrade seating for two. #flyingwhilejewish. Passengers who have already purchased an advance seat reservation can change free of charge. With hubs in Frankfurt and Munich, Lufthansa flies to nearly 200 destinations across the globe. Lufthansa Airlines1*8443102412 Reservation Number | TurnKey This includes wireless charging, Bluetooth connectivity . They are not. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445932', '');}, 'log_autolink_impression');airlines involved. How and when can I reserve my preferred seat? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81448662', '');}, 'log_autolink_impression');flights not booked through them. Hope this helps some people who arent aware of this - dont book a bag! Those traveling Economy Light, the base fare, will now be randomly allocated a seat and have to pay to change this. We should be OK strike wise. I don't know and I am It could be that when you check-in for your flight (online and at the airport), the seat mystery will clear up. I had flown in the day before from Mauritius and had the told me I would have stayed in the airport and would have been able to return on my flight. 7. Let us know in the comments! They feature at least ten centimetres of extra legroom. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. Most people booking a Lite fare are short haul travellers, who wouldnt really mind a middle seat for an hour or two. If I book it all on United.com I get a really reasonable price, and can upgrade to economy plus for minimal $$$ on the United flight and cannot get seat assignments on the remaining flights. Lufthansa: Check-in Policy - SeatGuru Just told me I couldn . Booked flight for my wife and myself from Charlotte to Munich via Lufthansa for a trip to Verona. In a bid to increase revenue, Lufthansa has introduced an 'amendment fee' for passengers looking to change their seat assignment. I recently flew to Frankfurt and was happy to chose a seat at checkin. BTW , " Martin" is an idiot! Booked on United, connecting in Munich to Lufthansa. The outbound flight featured such outrageously bad service and manners that I thought I was in an SNL skit about Nazi flight attendants. I can perhaps understand it for a basic economy ticket but not for Business Class. Advise others to share thrir experirnce honestly so that it benefits others before deciding to book tickets by this carrier. aisle seat, window seat, seat with more legroom). Lufthansa was a problem. Also bought my choice of seats. Guests will have control of a heating/cooling system for the nearly one-meter-wide seats and access to wireless charging stations, full suite-width screens, shoulder sink-ins, and personal wardrobes. Thanks Francis, according to LH web chat, I can use my LH booking reference for both (ta && ta.queueForLoad ? Please note that a confirmed advance seat reservation does not constitute a legal right to a specific seat on board the aircraft (e.g. It was my favourite Airline for many many years. Pay attention to the information presented to you. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. At least for us, our United Flight to Munich in Premium Economy was much better than I expected. Lufthansa is much more restrictive than United is when it comes to seat reservations in the economy cabin. Lufthansa also need to recognise the fact that some people have breathing difficulties. I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". Selecting seats on Star Alliance partners booked on United award miles Premier upgrades on ANA or Lufthansa | United Airlines Lufthansa Seat Reservation Mess Up Plus German Airport Strike All seats will convert into a bed that measures at least two metres long, which is great news for taller passengers. Economy Light is Lufthansas version of the basic economy fares that we have with the major legacy carriers in the United States. Once you have the PNR for the operating (ta && ta.queueForLoad ? If you are travelling in Lufthansa Premium Economy Class or Economy Class, you will find your reserved seat in the train's 2nd Class compartment. The main change is that right now, you can switch to any of the remaining seats *at check-in* for free, whereas going forward there will be a few. Last night, I noticed that my seats are missing again! I think that Lufthansa can now be called a low cost airline after all these changes! You are willing to provide assistance in the unlikely event of an emergency. Based in New Delhi, India. Lufthansa was a problem. Any idea whether this will affect FTL/SEN/HON members as well? This is actually not that atypical for basic economy in general. Submit an offer for your upgrade | Lufthansa I go 10 minutes and at that gate I find that the gate is closing and the agent there tells me YA YEAH Gates change all the time, that is the nature of travel. I ask him for his supervisor. I really enjoyed that flight. Although I had made enquiries with the airline about people with COPD and the wearing of face masks, they appeared to take no notice. LH seems to have given up any pretention to remain a high quality airline. Even in economy premium I have to pay 65 euro per flight segment to reserve a seat. You would like to change the seat offered at check-in at your own request. Time to leave star alliance and seek for better options. While Lufthansa uses the phrase "of course" while explaining the policy, the real reason behind the policy is obviously to boost revenues. Already paid-for advance seat reservations can be reimbursed in the following cases: Reimbursements can be requested online at My bookings or via a Lufthansa Service Center. This is taking profit at the expense of customers. She is very terse and rude and says she needs o deal with another flight. If they don't go well there very well could be another strike. As of June 1, 2022, Lufthansa will assign economy seats at the time of check-in when traveling on Economy Light fares. In reality, the differences between budget airlines and full-service ones keep reducing every day. Now, you have more time to plan your trip while securing the flight for your expected dates. Turkish took good care of me - but I thought it was strange. Lufthansa Unveils New First Class and Business Class Seats Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. LH has become one of the worst airlines in Europe. I had to pay $280 US to check one. However, from Wednesday, Lufthansa will randomly allocate a seat to you during check-in, potentially leaving you in a middle seat on a short, medium, or even long-haul flight. The group is . Conclusion. 2. I doubt it. Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. Fees already paid will not be refunded. Shame on you Luftansa ! At least with the ULCCs, you can select a front row/exit row for 20, or other good seats for 5-12. Valid carrier: This upgrade may only be used on multi-cabin international Lufthansa flights and is subject to availability. You can also book a hotel or a rental car directly, or even take out travel insurance. I find them a pain, yet a necessary evil at times. It relates solely to the selected category (e.g. Economy class on Lufthansa is a bit more comfortable thanks to better seats. Others are not. First off, there is a strike at German Airports today. LH have been going downhill ever since they got that 5* rating from Skytrax for their renderings of business class seats which dont exist, and then upped the pace of downhill acceleration after the latest government/public-funded bailout. What gets me is that it sounds like it is still an issue with United codeshares with Lufthansa and LOTI have flown on United iron to Japan many times and there was never any issue, but I don't remember that those were codeshares flying on ANA iron, their codeshare partner. Lufthansa will begin randomly allocating seats during check-in for base economy tickets. I recently flew to Frankfurt and was happy to chose a seat at checkin. Received 0 Likes on 0 Posts. Lufthansa seat selection question - Fodor's Travel Talk Forums Answered: So I just upgraded my flight with British airways from London to South Africa that leaves in 3 days and there is no seat available to select. (Easier said than done, my home airports are FRA and DUS.). They position LH as premium, yet create these ridiculous light fares. Lufthansa seat reservations are not possible on this flight 4. Lufthansa seat reservations on intercontinental flights are free of charge for passengers in Premium Economy Class as well as in Business and First Class (seat reservations for continental feeder flights are subject to a charge). If a flight itinerary is changed by Lufthansa, e.g. Is that just for LH flights or will that also be the case for LX/OS flights as well? They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly Lufthansa has lost its good reputation as it used to be. total phone time all I cared was that I got my seats that I had already paid for. 2023 Rick Steves' Europe, Inc. | Terms of Service | Privacy Policy. Your group booking on lufthansa.com. Oh, well. the United website and the Lufthansa website. How to contact Lufthansa Airlines customer service. I was offered a refund for the seats but I have yet to see it. If you're flying Economy Light, your seat is currently assigned only at check-in. 5 years ago. The amendment fee is not refundable and is forfeited if you do not board the flight. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. Im afraid Lufthansa has lost my chose of traveling. I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. You are capable of reading and understanding instructions and of complying with the orders of the crew in the event of an emergency. Lufthansa Airlines1(844) 822-0538Ticket Reservation Number Booking your plane ticket on a Sunday, and departing on Friday, could possibly save you money* based on historical data. You can also update your saved preferences, contact and frequent flyer details at any time. I stopped flying LH many years ago. He refuses. Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. My bags were stuck in Frankfurt. I think you're jumping the gun here when assuming the worst. Welcome to Ryanair no 2. Some People scream racism when they are not following instructions or rules. Has anyone had a similar experience? Payment flexibility Book now, pay later. Was very happy with this flight 9 years ago. By this point I had paid for a seat assignment after my previous experience. The amendment fee does not create an entitlement to the selected seat number or category. I hope Im never forced to need that airline again. Passengers who are HON Circle Members (excl. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. LH seat reservation not possible. - FlyerTalk Forums You are not travelling with a person who would be dependent on your help in the event of an emergency. their Companions). A few days ago, I happened to look at my United app and noticed that my wife's seat selection was missing. I travel standby so always get last minute seat assignments after every paying passengers gets a crack at it (now including these Economy Lite passengers), and their automated system is set up to assign the BEST AVAILABLE seat at the time the actual seat assignment is given. Like that old Seinfeld episode when Jerry rents a car Lufthansa knows how to take the reservation (and the money) but does not know how to hold the reservation, which is the point of the reservation! This is not an ex-Philippine A350 and therefore has a 293-seat layout. Most German I know prefer to fly Easyjet. They will be able to help you resolve the issue. From pampering, courteous airlines to extorting from paying pax, seen all in 7 decades. PDF ADVANCE SEAT RESERVATION - Lufthansa - eXperts Without the warning it took 1.5 hrs. Have you tried getting the PNR(record locator) for the Brussels Airline flight and going onto the Brussels Airline web site to see if you can do it that way?? They are clueless at Lufthansa about this. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Greed & stupidity. As for any chargeable seat product, the issuance of an EMD requires the simultaneous issuance of an ETKT (with flight booking) or an existing ETKT (when the preferred . A pop-up will appear saying that your seat selection is not complete. I flew Eco light last week from LAX to FRA and Im TAP Gold and it wasnt a problem on either flight to just bring my luggage without any questions asked.