Unfortunately, the answer is it depends.. ok, I see now you're located in Russia, as the poster below stated, "delivered to agent" may mean it in US customs. A private community forum / support group. Delivered to Agent is the right scan, it's not being delivered to you, it's being delivered to your agent who is then responsible for getting it to you. Im at a loss, it happened for the first time and the buyer is tuned for a refund. They get so much Priority mail that they justassume everything is going there without looking at the label. Make sure you know what you can ship and what you cant to avoid delays and fines. But when I look at the tracking page, it says it is delivered, but to a different zip code (10268) than to the address that I sent it to (10005). Get a PO box online while maintaining a real street address. Access mail & packages online 24/7. Your buyer needs to contact the mail room of her University. No paper mess and a greener planet. Look no further! document.write ("'><\/scr"+"ipt>"); How to Set up Your Shipping Options: First Steps, Update item specifics in bulk using the file download/upload feature, How to create a listing: the step-by-step guide, Rules and restrictions in selling: items categories and number of listings, How to register as a seller on eBay: step-by-step guide, What to Do if My eBay Seller Account Is Blocked, How to Set up Your Shipping Options: Step-by-step Guide, How to Set Shipping Exclusions to Specific Regions, How to make your packaging eco-friendly: 11 tips for a sustainable eBay seller, How to make your listings more mobile-friendly, Checklist: your perfect listing to sell clothes, New Bulk Listing Tool: advantages and features, How to list faster with business policies, How to create a listing with a charity option, Selling Limit and Zero Insertion Fee Listings, How Listing on eBay International Sites Can Help Increase Sales, eBaymag: the tool to manage listings and optimize shipping, How Buyers Feedback Affects Your Feedback Metrics, How to improve your seller performance standards, Setting buyer requirements or blocking a buyer, What to do if a buyer has not paid for the item, Monthly Zero insertion fee listings and basic fees on international eBay sites, Changes to VAT import regulations for the EU in 2021, What does it mean for eBay to manage payments, How to set up and change your payment method for fees and selling costs, Selling Products with a CE Mark into the EU, Extended Producer Responsibility (EPR) for business sellers listing on ebay.fr, Extended Producer Responsibility (EPR) in Germany, Using of the UKCA/UKNI and CE markings in the UK market, eBay Stores on international eBay sites: fees and benefits, Connect with more buyers using social media, Promoted Listings Standard, Advanced, or Express? Read more below. Even though the agent has picked up the pkg at least you have a USPS receipt showing that you delivered the container to USPS and USPS shows they did receive it from YOU. Sellers talk about the importance that choosing the right shipping service, Oh, Ship! Read our article on shipping for sellers. You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn't arrived. This page provides a list of the standard USPS Product Tracking & Reporting (PTR) scan status events as packages are processed through their system. Copyright2023 - James McAllister Online. If you and the buyer havent been able to resolve the issue within 3 business days, you can ask eBay to step in to help. this is why freight forwarders arent allowed on ebay. The post office is in Indianopolis, and the customer in Linton it is 80 miles. Check With Those Who May Have Received It, 5. Some examples of agents that USPS may have delivered to include: There are two important things to be aware of, however. The shipping operationcompanies are under lots of pressure due to handling multiple numbers of parcels at the same time. Additionally, I will share some tips to avoid having your package delivered to an agent in the future, if you wish to prevent this from happening again. '&charset='+document.characterSet : '')); Discover how to find, collect and pay for items that are available to pick up in your local area. How to use your eBay earnings to purchase shipping labels. I ordered an item from the Us for $137usd paid $21 usd shipping to australia. But just who are these agents in the first place? If a USPS driver attempts to make a delivery, but youre not present to receive the package, they will ask someone to take the package on your behalfusually an authorized person or a family member. For more details, visit the US Global Mail website today! Do you see a message on your USPS tracking page that says delivered to agent for final delivery, and are wondering what it means? This results in the final delivery being made by an agent after USPS has delivered the package. See the instructions below to find out how. Will you be reimbursed for the lost or stolen package? Our guides below will help answer any questions you might have about shipping on eBay. '&charset='+document.charset : (document.characterSet ? The USPS final delivery agents are the drivers who deliver packages to you or someone on your behalf. document.write ("&loc=" + escape(window.location)); Companies such as USPS, UPS, FedEx, and DHLare suffering from the same problem. Getting confirmation that your package has been safely and securely dropped off is always something great to see in our tracking info. You'll also see this information when you add an item to your cart and at checkout. Sign up for our app and find the answers to all of these questions and more! document.write (document.charset ? Delivered to agent is delivered in the eyes of usps and eBay. Or did you send an international order via the GSP in Erlanger, KY? Now I can't be sure that some "agent" won't just steal my package. The first thing to do if you see that your package has been delivered to an agent, is to check with the people who may have received it. ACCEPTED ACCEPTANCE AT DESTINATION: The item arrived at the destination USPS processing facility or Post Office Social Followers18.7kFansFacebook20.8kFollowersTwitter1.8kFollowersInstagram636SubscribersYouTube112FollowersLinkedIn136QuoraLove Counter. Find the item in your Purchases to see the expected delivery date, the address it's being shipped to, and the latest tracking updates. Select Ask eBay to step in and help, and follow the instructions from there. ..if you are shipping from Russia to Indiana, the agent is the customs agency who processes the package through international customs, so sounds like the parcel is still in customs. When a buyer has an issue with an order, it doesnt only risk creating an unhappy customer, it can also create extra work for you. This page may contain affiliate links. We can help you get refunds from any delivery service or company you purchased from, and we can also digest any seller's return policy so that you can both send the product back and get a refund! So, 1 business day is ample time for them to actually hand the package off to you. For example, if you bought a set of six paintbrushes but only received four, you can return the set for a full refund or the seller may offer to let you keep the ones you received and give you a partial refund. Here's what to do: Dial 1-800-222-1811. Now it is clear that the parcel is not misplaced; it is just handed over to some safe hands so that you can easily collect them from the agent without much hassle. You wont receive a final value fee credit if this happens and you may also receive a defect, which may affect your. They can then relist the item and you can buy it again with the correct address. Alternatively, you may wish to try out some of the other tips instead. I called usps and they said it would be delivered today and said the tracking info was wrong, the info would be updated to the correct info. To learn how to reach an actual person at USPS rather than being stuck on their automated support line, click here! USPS has GPS scanners that can pinpoint the exact location where the scan occurred, and where they claim the package was delivered. Technically, USPS considers anyone over the age of 12 who is able to make the final delivery to you. In total, no one took responsibility for the "final delivery", and nor the seller, nor USPS helped me by email. Delivered To Agent For Final Delivery - What Does It Mean? If USPS tracking states that your package has been delivered to agent for final delivery, this means that they have delivered it to an individual, who is now responsible or actually delivering it to you. Bought an item and want to check when it should arrive? I'd let the buyer know you are investigating with USPS and appreciate her patience while you do so. Since they are no longer able to track it or handle it in any way, the exact timeline depends on the agent in possession of the package. When a package is delivered to the agent, USPS considers their obligation to be over. When this happens, they will reattempt delivery the following day so if they did have it, it will arrive the next business day. Copyright 1995-2023 eBay Inc. All Rights Reserved. How to avoid "Delivered to Agent for Final Delivery"? - reddit Required fields are marked. NEUF CRAN LCD 15,4" WXGA POUR ASUS X50UL | eBay Learn how to cancel an order and how it can affect your performance on eBay. If its been several days and the package still hasnt arrived or you have absolutely no idea who it may have been delivered to, it may be a good idea to get in touch with your local post office. USPS tracking shows "delivered to agent" - QVC This can be concerning, especially if you didnt actually receive the package, and you arent sure why. After youve completed checkout, youll see the cost of shipping and an estimated delivery date in your order confirmation email. Everything you need to know about buying from international sellers and the benefits of eBay International Shipping and theGlobal Shipping Program. If your address has a mailroom or parcel lockers, this is the first place Id recommend checking most commonly, this is where its at. In most situations, mailrooms and front desk clerks for example are able to deliver packages to you the same day, or within 1 business day at the latest. Tip. This can admittedly be a bit of a hassle, but it will ensure that the problem gets looked into and treated seriously. Usually this means someone at your home received a package on your behalf, someone at work received a package for you, or your package was rerouted to an authorized agent service (like a shipping locker company or the local post office). ", he Lord it showed up here today. I use a lot of ebay branded packages but this is not one of them.