To repair will be over 1200. Otherwise, you may find the bulb not working. Part and labor is expensive to replace. If so, please add me. 5 years ago from Sears. Bought my Kenmore Elite May 2019. Paid tech service call 190 bucks to be informed compressor valves r bad 1000 to fix. Discussed are 9 Kenmore fridge 795 ice maker issues you can diagnose and troubleshoot at home: 1. The repair man told me that he had those model with the same problem for that year. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. I purchased a kenmore Elite refrigerator in August of 2015. It is alleged that the compressors fail on the refrigerators within the first ten years of use. The Refrigerator Door Hinge Bushing top door base broke. Product Recalls | Kenmore We though we were buying a Kenmore only to find out it was made by LG. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. We have been without our refrigerator since the middle of June and I am at my wits end. Now today 2-5 years later and 3000 in a fridge I have nothing. I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. I'm disgusted! I AM LIVID!! I purchased this new in October 2017. . It is now July 2018 and the refrigerator has gone out again! Model # is 79551839410..Who can help me with getting this resolved. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. The repair places around here stopped because they would replace parts and the frig still didn't work. Sears could not provide a repair timetable. Also, he informed me that the condenser was emitting a lot of heat. I could hear motor start but soon no sound. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. LG & Sears Kenmore Refrigerator Recall . All lights work, water dispenser works, but not cold. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. Mind you he did nothing and Sears or whoever took my credit card over seas in order to even get him to come out, charged me $300. Kenmore Elite 30.6-cu ft French Door Refrigerator with Ice Maker . But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. ft.). Purchase in July 2017. the problem is not the ice maker because that has been turned off. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). How do I get added to the list? It is now 5th year, and I give up. Looks like we are screwed based upon all of the other complaints I just read. I cannot believe that a recall was issued for the LGs but not the Kenmores and there is no remedy to make the purchasers whole. My model has a diagnostics feature but when I called Sears to have them diagnose over the phone as it's stated in the manual, I was told "I'm sorry, but we are not offering that at this time" and it was going to be 150 for diagnostic and if I didn't have them repair it then I would lose the 150 but if I had them do repair the 150 would go towards labor and parts. That is UNACCEPTABLE! Just found out about this recall online now. In addition, I lost approximately $200 (or more) in food. Vicksburg Junction, Arizona. My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. After resetting the circuit board, he said it start working and would take 24-48 hours. PLEASE CONTACT ME! I still have the paper affixed to the inside of the fridge. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. These kenmore elite refrigerators model 795 recall are energetically classified based in the percentage of consumption they have for the average. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. I will not ever purchase another Kenmore product. Since it was in the middle of our vacations rescheduled, told them we had it checked out by another company, he said it was a compressor and only a sears tech could do the warranty on the compressor. Fortunately, it was still under warranty but it still cost $469 for the labor, etc. No one mentioned the failure of all the compressors. We have had this unit for just under 2 years. To the group of investors who bought out Sears, you can stick this brand up your giggy! (about 2008). Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. This is ridiculous especially seeing that they have known about these compressors for quite awhile! We will never buy from LG or Kenmore! Wonder why they are going out of business.hmmm. They gave us several repair companies that are authorized to make the repairs. We did that, thinking that since it was a known issue with the LG compressors, and certainly they would not replace a bad compressor with a new version of another bad compressor. It is not working. Cannot reach Sears or the manufacturer. On top of that I have to keep my warranty for a year which is about $600. We bought the Elite in 2014. We have no idea how long the fridge has been off, but the entire house stinks. i went to LG's FB site and posted about my failed Kenmore Elite fridge. i purchased a LG double door refrigerator at Home Depot. There has been multiple recalls, lawsuits etc for years. Fridge cost around $2,000. We purchased a Kenmore Elite Grab and Go refrigerator from Sears in April of 2015. Kenmore Refrigerator 795.74023411 (79574023411, 795 74023411) Repair Parts. I plan to visit the vendor an see if they can produce a copy for me. 99. . the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. The refrigerator stopped cooling and I called a repair man and was told it was the compressor and thought there were additional issues as well. Main Category. Sears wanted $300 more for labor costs than my local guy. We lost over $200 worth of food when Refrig quit. The ice maker stopped working, froze up. I bought a Kenmore elite model number 253.44743110 from sears. If not, are there other class actions to join? Now in under 2 years the compressor failed according to the technician and parts are on order. Call Sears they would be able to ilook at it in a month. Refrigerator stopped working (cooling and freezing) October 2019. Control panel went, which made the compressor go. It does have a LG compressor on it which is still covered by the manufacturers warranty but I am still having to pay $615 for the additional parts and labor! The best way to find parts for Kenmore / Sears refrigerator model 795.74023411 (79574023411, 795 74023411) is by clicking one of the diagrams below. The manufacturer and seller have known about these faulty compressors for OVER A DECADE! Scheduled 2nd appt. Service center in Philippines was awful. Kenmore refrigerator class action over compressor defect dismissed. In addition, I lost approximately $200 or more in food. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. Performed tests on the PCB and all good, Found issue with compressor. Do I qualify for the class action suit? I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. They tell me there is no recall for this issue. It sounds as though the motor is still working but it is not cooling, and it regularly and repeatedly makes a strange sound. We are currently without and we called Sears thinking it might be a warranty repair. SAME STORY! Step 2: Uninstall the Old Compressor. 795.72489.410) Manuf 04/2015 UNTIL PROBLEMS; compressor stopped working, had new one put in, mainboard reset- for a short time started to cool then fridge/freezer stopped cooling & lost food again. On June 9th. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. It is pretty bad when no one will work on them. It took over an hour to get through only to speak to someone outside of the US and with a heavy accent whom I could not understand. I have an LG 3 door refrigerator that is 3 years old. Purchased a Sears Kenmore Elite Trio, bottom fridge, in April, 2015. The technician told us it would be $1000 to repair unless we signed up for the appliance warranty that would cover all the household appliances ($500). The food heated up and I have thrown everything out as it could be dangerous to consume. Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. Purchased a Kenmore Elite 795.7248 sold as model 72483 and is manufactured by LG. I purchased it on July 4 of 2018 and it just stopped working two days ago. My french door kenmore elite is 2 years old. Spoke with repair technician who informed me that unit was actually an LG unit. 795.51833.411 Side by Side Kenmore Elite Compressor is made by LG Compressor is the LG-FLB075LANA (R134a- Linear Compressor). Where is our government officials help in this matter? ft. 1. Notice ice wasn't being made & freezer not cold. The company is willing to cover the part, but the labor over $400 is absurd; especially with the lost of food due to spoilage and the defrosting ice leaking on my hardwood floor into my basement ceiling. Fortunately I have a 5 year sears master protection agreement so it should be fixed or replace. Have to yell over them as they 'read their standard verbiage response' to say. Lost $279.00 in Groceries. I will never buy LG or Sears appliances again. Due to the COVID -19 stay at home restrictions and social distancing measures in place the earliest an appointment for a tech visit is a week from now, 4/17/20. I have a "case manager" that I sent an email to ( no response) and I also sent a text message to which no response. Kenmore 795 model bottom-freezer refrigerator error codes Right out of the box the microwave was broken. Lost all our food. November 25, 2021, 5 years almost to the day, it stopped cooling, I checked in back of the refrigerator and the motor was hot to the touch and the glue was melting off of the compressor. This is around 2 years and 1 month. I bought a Kenmore bottom freezer on April 2020and by July 2020 it started with the ice maker malfunction to then not cooling at all 3 techs came to see it supposedly fixed it not true so i finally had it replaced in November of 2020 waited 3 months for it to get replaced and know it doesn't cool again 1 tech came last week and gave a dumb explanation of the settings being incorrect BS not true so know here i go again with the sears fighting again even though i pay for the sears home warranty. If anyone starts a class action lawsuit pleas include me in that group!! It is less than 5 years old. That would be LG. We have had two technicians out, one put freeon in but it seems to run all the time. Stay away from this brand. Purchased a Kenmore Model # 72595 in 2018. Bottom freezer refrigerator (46 pages) Refrigerator Kenmore 795.72033 Service Manual. He informed me the compressor needed to be replaced at a total cost of $850.00. BUT ON SALE FOR $500. Aug 31, 2016 has just failed to cool on July 9th, 2019. and $100s of dollars of food each of the 3 times this compressor went out! 450$ plus went into the trash. Kenmore Elite was purchased 4 years ago and compressor failed. I am beyond frustrated with Sears. It took them two weeks to diagnose and send parts to install new condenser and compressor, and then they failed to show up for my appointment and gave me a new appointment 10 days later!! model # 795.72049.112, compressor went out today and we lost a lot of food. Purchased a Kenmore Elite, model 79574023412 in 2016. Wish everyone have your issue resolved as easy as mine. Our service tech from a local LG company is baffeled. Consumer Contact: Call LG toll-free at (888) 294-5782 or Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. Bought Kenmore Elite Model # 79551833412 from Sears Store. Take my advice pay the extra bucks for the extended warranty or buy a better product. I see others have had the same problemwhy isn't there a recall? The parts are still on back order and now the freezer quit. Our unit was purchased in Dec 2018. Amazon.com: Water Filter Kenmore Elite 795 Sears said sorry, no warranty. ft. Smart French Door Bottom-Mount Refrigerator - Stainless Steel in August 2017. Purchased the Kenmore elite refrigerator. The refrigerator quit cooling/freezing March 2020 but with COVID we did not contact anyone because of the shutdown. Product Recalls. I'm being told the compressor is on back order so it could be a while. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. I contacted Sears warranty they sent a technician out today 9/23/19 I was told it would cost me $858.23 to fix the problem. Two months is $2500 is a lot for two months they should have replaced it even with out the extended warranty. Please add us to you class action lawsuit! Model # is 795-77563600. He said $1200 to repair it. Thank God we have a home warranty! Im so disappointed in the model.. Is there a recall on this. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. $2500 refrigerator only worked for five years, with two major breakdowns, this is the second. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. I spoke to a Sears Retiree who stated some of their refrigerators has a 10year warranty on sealed compressor. I bought it in 2014. Compact Refrigerator - Stainless Steel. After numerous phone calls to LG and Sears finally got a appointment with a sears tech. This 10 day wait was supposed to be and "expedited" appointment. For example: the essential efficient equipment has a power consumption lower than 55 % for the average. Would certainly like compensation not only for repairs, but for all the lost food. Last Monday, 7/9/18 the unit failed and stopped cooling, causing both the refrigerated and freezer sections to actually get warmer than room temperature. Kenmore 95683 3.1 cu. He replaced the part and mentioned that it may not work and something major could be wrong. Ridiculous!!! My research shows the class action lawsuit was settled in January. It is the compressor. Compact Refrigerator - Black. Model #LFX2595OTT. replaced the compressor and $959 dollars later it started to cool down again. Used it 3 years. I believed that Kenmore was one of the best now I believe they re the worst. Well this lady has learned a valuable lesson. On October 13, 2017, we purchased a Kenmore Elite refrigerator and on September 26, the compressor died. My husband and I bought our Sears Kenmore Elite in October of 2015. Purchased kenmore elite refrigerator 795.73033.410. The refrigerators have the side-by-side upper doors and a freezer drawer at the bottom of the refrigerator. They finally sent a repairman that took the entire microwave apart and basically rebuilt it. This guy informed me this is typical for these LG refrigerators and he does this work at least 1-2 times a week and he said don't be surprised if the replacement doesn't do the same thing because they have not fixed the problem in the replacements. no repairman will touch this refrigerator because it is junk. Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling. Called sears, where we purchased the unit and they didnt have anyone available to come look at the fridge for another week! compressor/sealed system has failed. My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. I purchased a Kenmore Elite refrigerator in January 2017 which just over 3 years old. Sears Home Appliance company repaired it a couple of weeks ago, but the only thing the warranty for the compressor covered was the cost of the compressor only. Purchased Kenmore Elite with LG compressor lasted 2.5 years. Bought the unit June 2017 and a little over 4 1/2 years, no longer working. Now I am without frig for 4 days because they cant co.e sooner. Since last visit no longer dispensed ice or water and makes loud noisethese last 3 are all new since last tech visit. We bought a Whirlpool now, the broken kenmore in garage. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. Kenmore Elite 3-Door Bottom Freezer Fridge #795.77543600 I purchased a Kenmore 24 cu. Model 795.73133.410. Purchased a Kenmore Elite 3 Door 9/14/17. Please Help! Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. In August 2019 at 15 months old, the compressor went out. Apparently this is a fridge built by LG for Kenmore. what is the 33 for? In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. Tech said compressor was burning hot (huge fire potential?). After numerous calls, no one would touch it. Been going back and forth with Sears but basically I out almost $1000. $1,000.00 to repair (paid $2,500 for the refridgerator). It has a tube heater, but you can't get to it. I have bought two Kenmore Elite Refrigerators and both compressor has went out , and I am having a hard time getting them fix I haven't the Item a year before they go out, I need them fix. Let me know if a lawsuit if being filed. Long story short I'll probably end up purchasing somewhere different. Challenge is that the soonest the repair people can come is in 16 days! I SHOULDNT BE HAVING THESE KIND OF ISSUES. So, I asked for a number for Kenmore and the number took me right back to Sears service. Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. went to work the next morning, only to come home to water all over the floor from the ice melting in door. I would really like to be part of any law suit against LG to try to recoup some of our money. Not expectable. We are not happy with this and want to know if we can be a part of a class action suit against Sears/LG. Step 3: Install the New Compressor. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. Purchased Kenmore Elite refrigerator in 2017. kenmore ELITE model 795.72053.117 purchased at Sears Store. I bought a Kenmore Elite Trio in 2006. called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor" and after he opened it up, he was right. I cannot afford that. Now my question is Did they think the refrigerator would fix it self? Serial # 709kr00501. Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. Repair man says its going to be $1000+ to repair and warranty will not cover the costs. As of today October 31 I am still out a refrigerator. Anything we can do about this? My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. The compressor went bad. Description. Entirely unbelievable! If they know that it has a problem, why not pull all of them and make the correct part replacement before selling them. A&E sends same repair man to my house without the part and says LG only assigned an assessment call. Did I mention all the food is lost. We were put on the emergency list - that means a service repairman will be out in a week - unbelievable. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. At 1 year and 1 month some motherboard issue ($400). No one else will touch it either. He told me to join the lawsuit and get my money back for the LG fridge. After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. We purchased it again the following year, and again. Kenmore elite refrigerator compressor bad, company wont repair or replace. I would like to join the class action law suit against LG faulty compressors. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. I then replaced water filter and air filter thing maybe a sensor tripped. Bought KENMORE refrigerator bottom drawer ffreezer Nov 2016 and it died two weeks agolast week in Feb 2018. I have an appointment today but just got a call from the technician that he is delayed and may not come. Trying to recoup the cost paid for labor and food lost. We have basic fridges 20-30 years old in the break rooms at work! After leaving the refrigerator compressor did not reach the point of cooling or freezing. I too, bought a Kenmore Elite (really LG ) Trio refrigerator, with bottom freezer, in April 2015. I called the number and was taken back to Sears who said that the fridge is not under warranty. They said we had the door open too long the day prior. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. Purchased in 2018. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. Good times. I always bought appliances from Sears and even worked at one location as one point. later it failed. What a disaster. I want a new one as well. He had nothing on his truck. After several attempts I finally got in touch with Sears Home Repair. The fridge is just 6 months old, still under LG warranty. ft. large capacity French door refrigerator is roomy enough for all of your favorite foods and drinks. We are retired and just dont have that much to waste on them. This is not even 5 years for this unit. The Sears repair man did not show up until around 6pm. I was then advised to go to Schedular chat on Monday. I have thrown more food away in the past year, limping this thing along. I bought my Kenmore Elite Refrigerator Model # 795.73153.610 in June/July 2017. Took 1 week to get someone to look at it. Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! Your email will only be used if a response is needed. We were told this is a bad compressor by LG. 4 techs visited, ordered parts, (made by LG) came back replace said oarts and still is not working. Has worked GREAT until the 17th. I bought all new kitchen appliances from Sears for my new house. This website is a partnership among six federal agencies. I believe it should be. Not knowing how long the new compressor would last, I bought a Whirlpool refrigerator. Our fridge went out 1 year 5 months after we bought it. is my concern that the Door Hinge Bushing top door base plastic bracket, cover or part, have broke in 22 month period used. This item should have been recalled. I owned for about 5 years. Is this model part of lawsuit? The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. Small claims court here I come. I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. Totally unbelievable that a top-of-the-line unit would fail after 3 years. 4 Pack Refrigerator Air Filter for Kenmore Elite 469918 9918 ADQ73214404 LT120F. My question is, it is a recall for that door condition. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. I purchased a LG refrigerator from sears the ice maker needed to be replaced about 6 months later This was purchased about 7 years ago. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. Lost 7 batches of food, main board replaced twice, fan unit replaced and compressor went bad. If we had seen all these complaints we would never had purchased it. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. The best way to find parts for Kenmore / Sears refrigerator model 795.72063112 (79572063112, 795 72063112) is by clicking one of the diagrams below. Worst experience ever with customer service!!! Purchased grab-n-go kenmore elite in June 2016 for @ 2000 795-79033.411. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. 795.7519240 . ENERGY STAR. The is the first time that we have ever experienced a situation like this with a Sears product! Any idea how to be somehow compensated for major price of repair? I am beyond mad!! It was delivered on 9/10/2015 and the compressor has just died. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. (86 pages) That's 4 weeks to get this issue resolved, all the while we are living out of coolers and replacing ice every day. I also was informed by a local appliance repairman that he would not attempt to repair any LG 795 models and that LG should not charge for parts and labor for this defective compressor. They would not take responsibility and would not put me through to Customer Relations. Model #KLBH031ATE. I lost all of my meats and everything inside had to be trashed. Model #795.74013.410, RE; KENMORE ELITE PURCHESED 2011.. MODEL 7957253, My Kenmore Elite model 745 74022 410 has continual. The repair person said he replaces at least 2 compressors every day and he had one on his truck so we didnt have to wait to order a compressor. I went thru cleaning vents in back, resetting Refrig per instructions. I am in contact with a lawyer regarding class action. This appliance was manufactured by LG. It is still covered under manufactures warranty but does not cover food loss. I bought a Kenmore Elite 3 door refrigerator in 2012 (model 795.72043.110) and last week it stopped cooling. LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. After reading what everyone has gone thru, I dont know if I want them to come out now. It took weeks to get a repair man here and he diagnosed the bad compressor and said he would have to order it and wouldn't be able to come back for another 2 weeks (due to that was the first available appt.). It is just ridiculous how much I have had to go through to get a technician. Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase.
Finger Lakes Daily News, Police Beat, Is A Rolex Wimbledon A Good Investment, Articles K